Shop with confidence

Know your seller

K2 Electrics is operated by Elektrosepetim Elektrik Ayd. İnş. Hırdavat Tic. A.Ş. Our sales office and showroom is at Necatibey Caddesi No: 45, Karaköy / Beyoğlu / İstanbul, Türkiye.

You can contact customer service on +90 530 385 51 18 or at bilgi@elektrosepetim.com. Use the contact page when you need to verify a message or ask about an order.

Review your order before payment

Check the selected model, finish, light colour, quantity and delivery address. Review the shipping option, taxes shown and final amount in the currency displayed at checkout. Available payment methods are shown during checkout.

Our storefront uses HTTPS to encrypt the connection between your browser and the site. If your browser warns that the connection is unsafe, stop and contact us before entering personal or payment information.

Keep sensitive details private

• Do not send full card numbers, card security codes, account passwords or one-time verification codes by email or through our contact form.
• Keep your order-status link private; it can provide access to order details after identity verification.
• When asking for help, use the order number and checkout email instead of sending payment credentials.
• On a shared device, sign out of your customer account when finished.

If you receive an unexpected request for payment or a change of bank details, contact us using the details on this website before acting on it.

Something does not look right?

If you see an unexpected charge, a failed-payment message or no confirmation after paying, note the time, amount and message shown. Contact us so we can help check the order. Do not include your full card details in the message.

Our privacy policy explains how personal information is handled. For a cancellation, return or delivery concern, use the relevant support page below.